Privacy Policy & SMS Terms of Service
Effective Date: June 13, 2025
Privacy Policy
At Benningers Inc. (also operating as CAYV), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including when you visit our website or receive communications such as SMS text messages.
1. Information We Collect
- Personal Information such as your name, phone number, email address, and mailing address.
- Care-related details when relevant to services provided to you or your loved ones.
- Communication logs, including call records and SMS correspondence for service-related follow-up.
- Technical data, such as IP address and browser information, through website analytics.
2. How We Use Your Information
- To provide and manage caregiving, financial, and personal support services.
- To communicate with you via SMS, email, or phone.
- To coordinate with employees and service providers.
- To improve our website and service offerings.
- To comply with legal and regulatory requirements.
3. SMS Communications
By providing your phone number, you consent to receive service-related text messages from us. These messages may include:
- Appointment reminders
- Care coordination updates
- Billing and account notifications
- Employee communications (for staff)
Reply STOP to opt-out at any time.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it:
- With service providers who help us deliver our services
- With legal or medical entities when required by law or in emergencies
- With your explicit consent in writing or electronically
5. Data Security
We implement physical, administrative, and technical safeguards to protect your data. While no system is 100% secure, we strive to use industry best practices to keep your information safe.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Withdraw consent at any time
- Request deletion of your data (subject to legal retention obligations)
To make a request, email us at admin@benningersinc.com.
7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.
8. Contact Us
Benningers Inc. / CAYV
Email: admin@benningersinc.com
Phone: (717) 555-0000
Website: www.hellocayv.com
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from CAYV. These messages may include:
- Appointment reminders
- Care coordination updates
- Billing and account notifications
- Employee shift or task reminders
- General service updates or important alerts
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For assistance, reply HELP or visit www.hellocayv.com.
See our full Privacy Policy and Terms of Service.